New in Helpmonks: Interface updates, plus easy navigation between messages

New in Helpmonks: Interface updates, plus easy navigation between messages

Over the last few days, we’ve made several small updates to the Helpmonks interface. Now, we’ve also added the ability to navigate quickly through your messages.


Quickly navigate between messages
Many of our customers requested that we make navigation between messages easier. With today’s update you will now see a “previous” and “next” navigation in the top bar. Using these buttons you can navigate through your listed emails in the order they’re shown.



Further interface updates
In addition to the new navigation options, we’ve also overhauled the compose and reply view.

The next time you log into Helpmonks you will find a cleaner and lighter look for composing or replying to messages. The Cc and Bcc fields are now hidden by default and we’ve done away with unnecessary borders and lines, resulting in much cleaner look with less distraction.


Additionally, we’ve enhanced other parts of the Helpmonks interface, including the addition of line breaks in the label explorer or ensuring that the information shown on the user panels are not overflowing. All in all, you should see small interface improvements all over Helpmonks.

Of course, we also adjusted our responsive layout so that you have the same clean look when you are on the go.

Helpmonks is the solution for your team email overflow
Helpmonks is the team email collaboration platform that helps you to get your work done faster and better. Check it out at https://helpmonks.com

Trusted by over 2,000 organizations with millions of emails

Helpmonks helps us answer customer emails at lighting speed
We couldn't do our job without Helpmonks!
Helpmonks, the best thing since sliced bread
Excellent option for collaborating email amongst your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, a completeLive-Chat tool, a mighty Email Marketing Platform that includes sending ofemail campaignsandemail automation, collision detection, email tracking, reminders, mentions, custom fields, custom applications, customer satisfaction ratings, Single-Sign-On (SSO) & SAML authentication, Trello, Zapier, Slack, an API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now