New in Helpmonks: New dashboard

New in Helpmonks: New dashboard

We’ve been working hard the last few weeks to re-design the Helpmonks dashboard. As the dashboard is the first thing you see when you sign in to Helpmonks, we wanted to make it easy for you to know what happening in your mailboxes and at the same time making it easier to navigate and switch between your mailboxes.

Additionally, as many of you now have more than ten mailboxes we wanted to provide you with an option to prioritize the mailboxes on the dashboard.

We believe we justified these requirement with the new dashboard. You can now “star” mailboxes, so that starred mailboxes appear first. In addition, you can choose to use a “compact”, a “normal”, and a “enhanced” view.

The new Helpmonks dashboard

The “compact” view is especially handy on smaller devices.

Helpmonks dashboard compact view

Whereas the “enhanced” view represents the old view with the statistics.

Helpmonks dashboard enhanced view

We’ve also re-designed how to switch between mailboxes. The new mailbox switcher features now a search bar on the top. We’ve also converted the drop-down menu to a slide out menu, sorting the starred mailboxes at the top and proving you with more details about your mailboxes.

Switch quickly between your mailboxes

The new dashboard is already available to all our customers. As always we welcome any feedback.

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Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand Email Marketing Tools for email newsletter and automated email campaigns, collision detection, email tracking, reminders, mentions, custom fields, custom applications, customer satisfaction ratings, Single-Sign-On (SSO) & SAML authentication, Trello, Zapier, Slack, an API, and much more.

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