New in Helpmonks: IMAP syncing for outgoing message

New in Helpmonks: IMAP syncing for outgoing message

We just released an exciting new feature for Helpmonks IMAP syncing for outgoing messages. What this means, is that every new message or reply in Helpmonks will be synced to your mail server. As Helpmonks works with forwarding an email from your shared inbox on the mail server to the shared inbox in Helpmonks, there was always the missing aspect of new messages or replies in Helpmonks not being available to you on your mail server. With today’s IMAP synchronization feature, Helpmonks becomes, even more, an integral part to your shared inbox environment. While forwarding your emails from your shared inbox to Helpmonks always allowed you to keep a copy of each message on your mail server, with today’s IMAP sync option you will also have a copy of all outgoing messages from your shared inbox in Helpmonks on your mail server. Head over to our IMAP sync guide to see how to enable this option now. Please note that IMAP syncing is only available to customers on the “Bliss” and “Get further” plans. As always you can upgrade right within your Helpmonks account.

What’s next

We know many are waiting for a Group / Workgroup option in Helpmonks and we are happy to let you know that we are hard at work to enhance Helpmonks soon with the ability to work in Groups. More news is coming your way soon.

What is Helpmonks?

Handle your customers sales and support emails with our easy to use email management software. Create a shared inbox in Helpmonks for Sales, Marketing, Support and more.

What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it apleasure to use.Have a great weekend!

Opticaltel

FYI,very happy customershere at Oosterpoort, we use helpmonks on a daily basis :-)

Oosterpoort

We really enjoy working with Helpmonks every day. It made ourcommunication with our customers so much easier.Thank you.

Medology

Did you know?

Helpmonks is the only shared mailbox solution that offers multiple deployment options

Hosted Edition

Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.

Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.

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Cloud Server Edition

Want your own server with unlimited mailboxes? Our cloud servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

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Self-Hosted Edition

Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Read on to see if the on-premise shared mailbox edition makes sense for you

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand anEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello, Zapier, Slack, Livechat, Chatra, a Developer API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now

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