New in Helpmonks: Companies are automatically created for you
Companies — a unique feature of Helpmonks — is one of the favorite features of our customers. With companies, you have a complete overview of all the users of a company with its entire email history. The options to create companies in Helpmonks is one of those features that helps you get more insight into how you and your team performs. Furthermore, you can use a company record all over your shared inboxes, and they prove especially helpful when creating a workflow. Up to this point, you had to create companies manually. Today this is changing as we are creating companies for you automatically. Some of you might have already seen that you have more company records as before.
That’s itCreating companies automatically is just one of the many ways we try to improve the workflow for our customer. As always we love to hear what you think.
Curious what Helpmonks is all about?See why so many companies switch from their Helpdesk solution or email groups to a collaborative email platform like Helpmonks.
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Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand anEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello, Zapier, Slack, Livechat, Chatra, a Developer API, and much more.