New in Helpmonks: Companies are automatically created for you

New in Helpmonks: Companies are automatically created for you

Companies — a unique feature of Helpmonks — is one of the favorite features of our customers. With companies, you have a complete overview of all the users of a company with its entire email history.

The options to create companies in Helpmonks is one of those features that helps you get more insight into how you and your team performs.

Furthermore, you can use a company record all over your shared inboxes, and they prove especially helpful when creating a workflow.

Up to this point, you had to create companies manually. Today this is changing as we are creating companies for you automatically. Some of you might have already seen that you have more company records as before.

That’s it

Creating companies automatically is just one of the many ways we try to improve the workflow for our customer. As always we love to hear what you think.

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Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
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Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features

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Helpmonks is the only vendor with a multi-deployment model

Hosted

Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Works with any email account and email client.

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Want your own server with unlimited mailboxes? Our cloud based servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

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One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand Email Marketing Tools for email newsletter and automated email campaigns, collision detection, email tracking, reminders, mentions, custom fields, custom applications, customer satisfaction ratings, Single-Sign-On (SSO) & SAML authentication, Trello, Zapier, Slack, an API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now