New in Helpmonks: A convenient short URL for your email conversations

New in Helpmonks: A convenient short URL for your email conversations

As 2018 winds down, and the Helpmonks team has some more time to finish up new features, we wanted to let you know that there is now a convenient short URL available for your email conversations in your Helpmonks shared inbox. You can access the short link by clicking on the new “share URL” icon at the top of the conversation. Doing so will reveal a small window with the short URL which you can copy and share with your other team members. To make the URL as short as possible, we also registered a new domain, i.e., Hence, your URL will be something like

Helpmonks — Sharing a conversation

That’s it

Adding more and more convenient functionalities is the result of the direct feedback from you, our customers. As always, we love to hear what you think.

What’s next?

As mentioned above, we are working on some exciting new features to make your work in your shared mailbox even easier. Some of these are the Team / Workgroup functionality and a brand new dashboard.

Curious what Helpmonks is all about?

See why so many companies switch from their Helpdesk solution or email groups to a collaborative email platform like Helpmonks.

What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it apleasure to use.Have a great weekend!


FYI,very happy customershere at Oosterpoort, we use helpmonks on a daily basis :-)


We really enjoy working with Helpmonks every day. It made ourcommunication with our customers so much easier.Thank you.


Did you know?

Helpmonks is the only shared mailbox solution that offers multiple deployment options

Hosted Edition

Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.

Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.

See why over 2000 organizations trust us

Cloud Server Edition

Want your own server with unlimited mailboxes? Our cloud servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

Explore the benefit of the shared mailbox cloud edition

Self-Hosted Edition

Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Read on to see if the on-premise shared mailbox edition makes sense for you

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand anEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello, Zapier, Slack, Livechat, Chatra, a Developer API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now

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