New in Helpmonks: A convenient short URL for your email conversations

New in Helpmonks: A convenient short URL for your email conversations

As 2018 winds down, and the Helpmonks team has some more time to finish up new features, we wanted to let you know that there is now a convenient short URL available for your email conversations in your Helpmonks shared inbox.

You can access the short link by clicking on the new “share URL” icon at the top of the conversation. Doing so will reveal a small window with the short URL which you can copy and share with your other team members. To make the URL as short as possible, we also registered a new domain, i.e., hmgo.to. Hence, your URL will be something like https://hmgo.to/Xds53w

Helpmonks — Sharing a conversation

That’s it

Adding more and more convenient functionalities is the result of the direct feedback from you, our customers. As always, we love to hear what you think.

What’s next?

As mentioned above, we are working on some exciting new features to make your work in your shared mailbox even easier. Some of these are the Team / Workgroup functionality and a brand new dashboard.

Curious what Helpmonks is all about?

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Helpmonks helps us answer customer emails at lighting speed
We couldn't do our job without Helpmonks!
Helpmonks, the best thing since sliced bread
Excellent option for collaborating email amongst your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features

Hosted, dedicated cloud server, or self-hosted

Helpmonks is the only vendor with a multi-deployment model

Hosted

Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Works with any email account and email client.

Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.

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Cloud Server

Want your own server with unlimited mailboxes? Our cloud based servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

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Self-Hosted

Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Check out the on-premise shared mailbox

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand Email Marketing Tools for email newsletter and automated email campaigns, collision detection, email tracking, reminders, mentions, custom fields, custom applications, customer satisfaction ratings, Single-Sign-On (SSO) & SAML authentication, Trello, Zapier, Slack, an API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now