Helpmonks Blog

Articles on our products, customer experience, customer service and business growth.

Articles on our products, customer experience, customer service and business growth
Watch this and you know why netflix will dominate in the future
Watch this and you know why netflix will dominate in the future

MacOS X Yosemite and high WindowServer CPU usage
MacOS X Yosemite and high WindowServer CPU usage

Since installing Yosemite on my MacBook Pro the whole machine felt sluggish and application felt like 1999. Looking at the Activity Monitor showed that the WindowServer was constantly between 40 and 80%. Naturally, I started to quit one application after the other, disabled additional 3rd party extensions and more. However,…

Configure Nginx proxy to Tomcat for multi-site properly
Configure Nginx proxy to Tomcat for multi-site properly

Replacing Apache with Nginx as a frontend proxy server to Tomcat is something I wanted to do for some time. However, I always had some issues with the multi-site (wildcard domain) setup. Setting up a wildcard domain entry with proxy forward to Tomcat is something that simply worked in Apache.…

Egoist
Egoist

“Egoist”, I said out loud in my mind. No, I’m not talking about the famous Eau Du Cologne from Channel called Egoist. I’m talking about the people or in this case the guy in the gym that takes off his shirt and let’s the weight loudly drop on each pull.…

Epic stunt
Epic stunt

According to a GoPro spokesperson the stunt is 100% legit (as seen on Mashable)

Email Attachments are now enabled too
Email Attachments are now enabled too

As of immediately attachments are now parsed and attached to emails within the HelpMonks application and also attached to outgoing messages. We are currently working on saved replies and the workflow and expect to be releasing these two features real soon too. Stay tuned for the impending public beta release.…

The NSA: One year later
The NSA: One year later

One year ago, the world had never heard of Edward Snowden, and we knew very little about the breathtaking scope of U.S. government surveillance. One year later, we are in a very different place. Since the first Snowden disclosure was published on June 5, 2013, we have learned that our…

A new (ad)venture of mine – reform of email communication for organizations
A new (ad)venture of mine – reform of email communication for organizations

The beauty of a mind that is restless and constantly looking for new ventures, is that it comes across many interesting possibilities. It is almost like a fountain always flowing with ideas and new paths to explore. But until time and effort have been invested into an idea, that idea…

A new (ad)venture of mine — reform of email communication for organizations
A new (ad)venture of mine — reform of email communication for organizations

The beauty of a mind that is restless and constantly looking for new ventures, is that it comes across many interesting possibilities. It is almost like a fountain always flowing with ideas and new paths to explore. But until time and effort have been invested into an idea, that idea…

Redirecting all users to https with apache and without .htaccess
Redirecting all users to https with apache and without .htaccess

This is more a note to myself, but while enabling a certificate on one server I came upon this little snippet to redirect all http access to the secure https: [code]RewriteEngine On # This will enable the Rewrite capabilities RewriteCond %{HTTPS} !=on # This checks to make sure the connection…

How we are building Helpmonks
How we are building Helpmonks

We’ve been working on HelpMonks for the last few months and since the launch of the beta is imminent, we think now is a good time to let you know a bit more about our architecture. While the team consists of developers who have built web application using different languages…

Switching from brew to nvm for node install
Switching from brew to nvm for node install

Many people use a simple “brew install node” to get node running on their machines. However, today I discovered that all global node modules could not be updated properly. I got errors like: [code]npm ERR! error rolling back Error: Refusing to delete: /usr/local/bin/npm not in /usr/local/lib/node_modules/npm npm ERR! error rolling…

Why you might not want to incorporate in the USA
Why you might not want to incorporate in the USA

USA used to be the “Land of Opportunities” for us Europeans. For decades, we looked in awe at the big country to the west, and millions emigrated in search of happiness. Today, Razuna has grown dramatically – especially in the USA – and this is the story of why, we…

MacOS X: Uninstall Java 7 and restore Java 6 (from Apple)
MacOS X: Uninstall Java 7 and restore Java 6 (from Apple)

Since many people come to this blog looking for a solution to install Java 7 on MacOS X, it is kind off natural to also show how to uninstall Java 7 and restore Java 6 from Apple. Actually, all these informations are also available over at this page, this page,…

Another perception of this money driven world
Another perception of this money driven world

I came across this book from Charles Eisenstein and find many similarities to what I’ve been saying to people for the last couple of years. I’m not claiming to be intelligent or better, but it makes me happy to see that other people start to look at this materialistic world…

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