Use the API to retrieve email conversations stored in your Helpmonks mailboxes. Also, use the API to programmatically modify and update any conversation in Helpmonks in real-time.
The API allows you to not only update your email conversation, but also programmatically create mailboxes, labels, customer records and more. The search API lets you quickly find data from your system in your shared mailboxes in Helpmonks.
Use the API together with the workflow and your web services. For example, use the workflow to call your web services and then use the API to update any record in Helpmonks with the results of your web service.
Head over to the Helpmonks API documentation to see how to get started