Use our Helpmonks API to control the conversations in your shared inboxes

Integrate email data from Helpmonks into your app, or edit any conversation in Helpmonks with web services.

Use our Helpmonks API to control the conversations in your shared inboxes

Access all your data

Use our API to retrieve email conversations stored in your Helpmonks mailboxes. Also, use the API to programmatically modify and update any conversation in Helpmonks in real-time.

Use the API for everything

The API allows you to not only update your email conversations, but also to programmatically create mailboxes, labels, customer records and more. The search API lets you quickly find data from your system in your shared inboxes in Helpmonks.

Integrate your own workflow

Use the API together with workflows and your web services to automate behaviors. For example, use the workflow to call your web service which then uses our API to update any record in Helpmonks with the results of your web service.

Developer API documentation

Head over to the Helpmonks API documentation to see how to get started

Trusted by over 2,000 organizations with millions of emails

Helpmonks helps us answer customer emails at lighting speed
We couldn't do our job without Helpmonks!
Helpmonks, the best thing since sliced bread
Excellent option for collaborating email amongst your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features

Hosted, dedicated cloud server, or self-hosted

Helpmonks is the only vendor with a multi-deployment model


Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Works with any email account and email client.

Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.

See why over 2000 organizations trust us

Cloud Server

Want your own server with unlimited mailboxes? Our cloud based servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

Explore the benefit of the cloud server mailbox


Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Check out the on-premise shared mailbox

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand Email Marketing Tools for email newsletter and automated email campaigns, collision detection, email tracking, reminders, mentions, custom fields, custom applications, customer satisfaction ratings, Single-Sign-On (SSO) & SAML authentication, Trello, Zapier, Slack, an API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now